Sunday, May 31, 2015

Older Americans Month: Get into the Act!

Each May, the Administration for Community Living celebrates Older Americans Month.  This year’s theme is “Get into the Act!” in honor of this year’s 50th anniversary of the Older Americans Act (enacted July 14, 1965), which provides a nationwide aging services network and funding for home-delivered and congregate meals, caregiver support, community-based assistance, health promotion, elder abuse prevention, etc. to help older Americans “to live and thrive in communities of their choice for as long as possible.”  To join this celebration, I decided to “Get into the Act” as a senior-in-training by engaging in activities that support community living for all ages and abilities! 
Get informed:  The White House Conference on Aging (WHCOA) announced plans to live stream this year’s conference on July 13, and completed its release of policy briefs focused on four key themes: Healthy Aging, Long-term Services and Supports, Elder Justice, and Retirement Security.  Each brief invites comments from readers to post on its website. 
Get heard:  Members of Coalition of Agencies Serving the Elderly (CASE) staged City Hall Rally for Senior Services:  Fair Share for Fair Care to ask San Francisco Mayor and Board of Supervisors to approve $2 million in new funding into Department of Aging and Adult Services (DAAS) budget, primarily to increase staffing at 25 senior centers ($1,250,000), increase salary ranges for 27 FTE community-based case managers ($500,000), and provide free Muni group van service for 823 adult day services participants ($350,000). 
Get seen:  Canon Kip Senior Center participants held up signs showing the many ways case management services helped them:
  • Now a U.S. citizen
  • Homeless but hopeful
  • Just moved to Vera Haile Senior Housing
  • Isolated, now have a social life – senior centers are great!
  • Clipper cards help
Rethinking Aging

In the Presidential Proclamation of Older Americans Month, President Barack Obama stated, “By changing the way we think and talk about aging—by focusing on the opportunities of aging rather than the limitations—we can work to maximize the potential of this generation and ensure they continue to thrive as they age.”  
This framing of our national discussion of aging as a normative (versus negative) process to be embraced (versus to be battled), a collective (versus individual responsibility) effort that should be a public policy concern (versus private matter) is the expert (versus public) view echoed in FrameWorks Institute’s Gauging Aging: Mapping the Gaps Between Expert and Public Understandings of Aging in America, which was presented in this month’s Grantmakers in Aging webinar, ReFraming Aging: Understanding and Changing the Way Americans Think about Aging.  Gerontology expert Harry R. Moody has explored this persistent disconnect between fact and legend in Urban Legends about Aging.

Housing to age in place

Threat of eviction remains a barrier to aging in place for seniors who are long-term tenants in San Francisco, especially when landlords seek to maximize their profits as the median rent in San Francisco has increased to $4,225 per month 
Beginning this month, Tenants Together Executive Director Dean Preston began his series of Tenant Rights Bootcamp in neighborhood cafes focused on empowering renters to stand up to speculators and prevent displacement.  Dean said the #1 reason why tenants lose their home is they don’t know their rights and end up moving.  He urged the audience of all ages to learn and assert their rights, and to get involved in plugging loopholes in existing laws, such as tightening restrictions on short-term rentals and strengthening tenant protections in “low-fault” evictions (aka “gotcha” evictions based on alleged nuisance or lease violations, such as hanging laundry out of one’s window).  
Yesterday, Older Women’s League (OWL) hosted How Can We Grow Old and Stay in San Francisco? with Theresa Flandrich of Senior and Disability Action (SDA) Housing Collaborative and Doug Engmann of ShareBetter San Francisco.

Two years ago, long-time North Beach resident Theresa received an Ellis Act eviction notice, which she fought along with 20 neighbors who also received evictions around the same time.  San Francisco’s District 3, which includes North Beach, has the highest number of renters in the City, and 28% of them are seniors.  Theresa discussed how the traditional landlord-tenant reciprocity changed with speculation, so tenants need to organize and fight for their rights.

Also two years ago, when Doug Engmann lived in Pacific Heights, he noticed strangers with rollerboards at the same time he met tenants evicted under Ellis Act from a home used as a hotel. After Doug’s computer savvy friend did a search that discovered 10,000 vacation rentals, Doug became concerned about this widespread commercial activity and its potential impact on affordable housing (displacing full-time permanent residents in favor of renting to more profitable tourists), neighborhood character and safety.  Doug’s ShareBetter SF is collecting signatures for a November ballot measure, asking voters to restrict the conversion of homes into impromptu hotels, including provisions for the right of immediate neighbors to go to court to enforce law and notification to neighbors when a host registers a unit for short-term rental use.  

Legal Assistance for Seniors’ 10th Annual Conference on Elder Abuse at UC Hastings College of the Law featured dynamic keynote speaker Paul Greenwood, San Diego Deputy District Attorney who heads the Elder Abuse Prosecution Unit.  When he was assigned to begin prosecuting elderly abuse cases nearly 20 years ago, he didn’t know about elder abuse and law enforcement wasn’t bringing him any cases due to ageist misconceptions and stereotypes about elderly victims.  Since then, there has been greater awareness yet he said elder abuse is where child abuse and domestic violence were 30 years ago.  He discussed ten myths about elder abuse prosecution, and here are the top five:

Myth #1:  Elderly make terrible witnesses. Need to avoid stereotyping of seniors as forgetful (“age doesn’t make you forgetful; having way too many stupid things to remember makes you forgetful”), senile, long-winded (keep control to get to 5% of facts that are relevant), grumpy, disabled and fragile.  Paul said victims remember, and typically write down, what’s out of the ordinary (like abuse) because their lives are routine. 

Myth #2:  Elderly victim refuses to provide information, so nothing can be done. As in domestic violence cases, self-determination is not the answer in elder abuse: do not allow the victim to dictate what happens to perpetrator. Paul has a victim advocate review police reports identifying seniors and persons with disabilities, and then follow-up with police to find out why a potential elder abuse case was not sent to DA.  Missing cases and underreporting are often predicated on victim’s fears, shame or concern that exposure will lead to loss of independence.  Profile of typical elder abuser is a son in his late 30s to late 40s; living at home with widowed mom; lazy and unemployed, or just out of prison; feeds substance abuse (drugs, alcohol) or gambling habit off mom; and sometimes a history of mental illness. 

Myth #3:  Elderly victim gives money voluntarily, so no crime. Apparent “voluntariness” has been diluted by fraud, undue influence or exploiting mental limitation of victim.

Myth #4:  Financial institution reimburses victim, who then declines to seek prosecution so there is no victim. Once a victim, always a victim. Restitution can never remove stigma.

Myth #5: If elderly victim deceased before theft discovered, can’t prosecute.  Treat as if murder, and sometimes victim not needed for prosecution.
Paul has daily FaceTime chats with his 91-year-old mother, who remains in their native England.  He said elder abuse is one of the fastest growing crimes due to aging population growth and living longer, with no known cure for dementia, and hiring home caregivers who are not subject to background checks so abuse is rampant.  (Beginning January 2016, Home Care Services Consumer Protection Act of 2013 will require home care agencies in California to conduct background checks on workers.)
Collaboration between APS, Legal Services and Civil Litigators – CANHR attorney Prescott Cole said that predators exploit older adults’ fears of nursing homes and outliving their assets.  CANHR attorney Tony Chicotel described the tension between autonomy and safety in elder law: attorneys operate under the autonomy model to provide zealous advocacy, under client direction.  In contrast, APS workers operate under the safety model in the best interests, under client influence. APS tools for involuntary actions include conservatorship, 5150, restraining order or emergency protection order, asset freeze, etc.  They provided copies of their publications, Senior Scams Alert - Financial Protection Guide for Seniors (2014) and Elder Financial Abuse Restitution Guide - How To Get Your Money Back (2015) – free downloads from CANHR website
Financial Elder Abuse: Judicial, Civil and Criminal Perspectives panel - Private plaintiff attorneys have an incentive to take on financial elder abuse cases because attorney’s fees and costs are awarded if a claim for financial elder abuse (as defined in Welfare and Institutions Code section 15610.30) is proven by a preponderance of the evidence.
Neuropsychological and Legal Considerations in Elder Financial Abuse -  Neuropsychologist Jonathan Cannick said the elderly are targets of financial abuse “because that’s where the money is”: the typical U.S. household of someone who is age 65+ has a net worth 47 times greater than a household of someone under 35.  He explained the increased vulnerabilities with age result, not from normal aging per se, but the cumulative effects of harmful activities and poor self-care (e.g., substance abuse, poor nutrition and sleep, lack of exercise and meaningful relationships, etc.).  The combination of dependency and cognitive impairment increases the risk of undue influence and financial exploitation/abuse, such that 50% of those with dementia experience some form of elder abuse.

During the daylong conference, speakers dissected California Penal Code section 368 defining forms of elder abuse, but never mentioned its application to evictions of seniors.  (Last year, Poor Magazine, with assistance from attorney Anthony Prince, opened a case of elder abuse with the San Francisco District Attorney’s office against real estate speculators who cause harm to seniors by eviction.  SDA Housing Organizer Tony Robles noted the recent deaths of two evicted elders whose health declined immediately after losing their homes.  Earlier this month, more elders filed criminal charges against landlords and speculators who were evicting them for profit.)

Staying healthy to age in community 
May is also Mental Health Month, with this year’s theme B4Stage4 focused on addressing mental health early (get informed, get screened, get help), rather than at stage 4 when symptoms are severe enough to jeopardize one’s life. One in four older adults experiences some form of mental illness, yet two-thirds do not receive treatment—partly due to ageism, or harmful stereotypes that feelings of anxiety and depression are just part of normal aging, when they’re not.

Mental health studies on aging focus on depressed and suicidal older, white men.  Yet, aging is really a women's issue, so perhaps we need to pay more attention to older women’s mental health?  Betty Friedan's The Fountain of Age (1993) explored older women's improved mental health and longer lives, so why can't men age more like women who may have better coping skills and ability to adapt to stressful life events?   
During National Women's Health Week, in gerontologist Hope Levy’s Brain Fitness class, clinical psychologist Beth Krackov led mindfulness-based stress reduction exercises developed by Jon Kabat-Zinn, who secularized the mindfulness practice (from its Buddhist origins) to apply in health settings.  Meditation “awakens” us to the present moment and lays new pathways connecting our brain’s frontal lobes that are associated with executive function. 

This splitting of mental from physical health, and secular from spiritual practice, reminded me of Ethan Watters’ critique of American ideas of mental illness in Crazy Like Us: The Globalization of the American Psyche (2010):

“…in other places in the world, cultural conceptions of the mind remain more intertwined with a variety of religious and cultural beliefs as well as the ecological and social world. They have not yet separated the mind from the body, nor have they disconnected individual mental health from that of the group. With little appreciation of these differences, we continue our efforts to convince the rest of the world to think like us. Given the level of contentment and psychological health our cultural beliefs about the mind have brought us, perhaps it's time that we rethink our generosity."
May also happens to be Asian-Pacific Heritage Month.  At Canon Kip Senior Center, fifth generation Traditional Chinese Medicine practitioner Hoenie Luk delivered a holistic approach to healthy aging, equating good health with a balance of yin and yang in four areas of daily living: rest, food, exercise and work.

Technology to age in home and community

Institute on Aging (IOA) organized Big Ideas, Good Work!, a daylong aging and technology conference that featured presentations by Bay Area innovators and senior providers on assistive technologies to keep seniors safe at home (smart homes equipped with motion sensors, monitoring devices to detect falls, smart garment that detects human fall to deploy micro-airbag, social robots) and information/communication technology tools to support healthy aging (online caregiving support, tele health/medication reminders, electronic health records, caregiver-managed debit card to prevent financial abuse).  I was seated next to Paulo Salta, DAAS Broadband Technology Opportunities Program (BTOP) Analyst, who posted his coverage of the conference at http://sfconnected.org/2015/05/29/ioa-aging-and-technology-conference/
DAAS Executive Director Anne Hinton talked about President Obama’s decision to use stimulus funds to expand access to technology for seniors and adults with disabilities in 2010 through BTOP, (now called SFConnected), and Tech Council formed in 2014 to advance digital inclusion.  DAAS won awards for 1st place Aging Innovations for Healthier Living Online Community from National Association of Area Agencies on Aging (n4a) last year, and for tech innovation from Conference of Mayors meeting next month in San Francisco  
Jack Lloyd invented a smart home system of motion detectors to track movements, software alerts to find breaks in a senior’s normal activities that could indicate a fall, sensors to detect if pillbox has opened (but not whether one has swallowed pill) that are transmitted via cell signal to smartphone of the caregiver or family member.  He reminded us that 10 million seniors age 75+ live alone, at least 800,000 with Alzheimer’s live alone, and families provide 80% of elder care.  The cost of his product is $100 per month. 
My favorite presenter was 91-year-old tech designer Barbara Beskind who is legally blind and doesn't own cell phone (except one for emergency use), laptop, iPod, etc., but she used her OT training to invent ski pole walker for more natural stride, standing upright and swinging arms—in contrast to hunching over a typical walker that limits one to a shuffling-gait. 
 
Barbara also created a communication device where she could point to her needs.  As a result of a fall in 2009, she spent three weeks in a hospital, then two months in a skilled nursing facility with a roommate.  She said the experience gave her plenty of time to think and observe people’s needs, and suggested that people who work in the field take a vacation at a memory care unit, skilled nursing facility or comparable program. 

She also told the audience to stop trying to make life longer because she has already arrived at a long life, and “it’s not pretty.”  She cautioned against a denial system, thinking aging and death is for someone else and envisioning the same good health at old age.  She said all ages seek identity, which she defined as personal worth to society. Older adults are experts in their own lives, and they want products designed to help independence and dignity; for example, she suggested an app to translate language to facilitate communication with non-native English language caregivers.

Audience members raised concerns about privacy, cost and safety (similar to modern health hazards like cell phone radiation and other sources of electromagnetic radiation).    
Social worker Mary Hulme and scientist Richard Caro summarized their research of Activity-Tracking Home Sensor Systems in Caring from Afar: A Guide to Home Sensor Systems for Aging Parents, an e-book that seemed intended more for caregivers rather than the aging parent subject to monitoring. Mary reassured us that technology does not replace human caregivers but can supplement care already in the home, or provide oversight for those who need but refuse or cannot afford in-home care (cost can range from $28 to $30 per hour, or $10,000 per month for 12 hours per day).




















Tech entrepreneurs said their work was inspired by their grandmothers (Kari Snowberg, Connie Chow), mother (Alex Go) and father (Aenor Sawyer). . . but no mention about grandfather? 
I was reminded of my own personal reasons for studying gerontology or working in the aging field--to support "aging in place" for wandering grandparents (pictured above) and aging parents, and thought they would like Barbara's low-tech ski pole walker if needed, but probably not any electronic tracking (too much like helicopter parenting).   
                                                                                           
“Connection to others is what binds us to life” 
IOA Community Relations Manager Caitlin Morgan and Tech Enhanced Life’s Richard Caro engage audience to participate in sharing photos and favorite apps. 

Seeing IOA’s slogan, “Because our connection to others is what binds us to life” in this technology conference made me think of Sherry Turke’s TED Talk, Connected, but alone? about the impact of technology on our emotional lives after researching sociable robots designed to be companions to elderly in a nursing home:

“Have we so lost confidence that we will be there for each other? . . .  And we're vulnerable. People experience pretend empathy as though it were the real thing. So during that moment when that woman was experiencing that pretend empathy, I was thinking, "That robot can't empathize. It doesn't face death. It doesn't know life."  And as that woman took comfort in her robot companion,. . . I found it one of the most wrenching, complicated moments in my 15 years of work. But when I stepped back, I felt myself at the cold, hard center of a perfect storm. We expect more from technology and less from each other. And I ask myself, "Why have things come to this?"
. . . And I believe it's because technology appeals to us most where we are most vulnerable. . . We're lonely, but we're afraid of intimacy. And so from social networks to sociable robots, we're designing technologies that will give us the illusion of companionship without the demands of friendship. We turn to technology to help us feel connected in ways we can comfortably control. But we're not so comfortable. We are not so much in control.”

Being vulnerable can make us more human by acknowledging our interdependence or reciprocity in relationships (like Barbra Streisand who sang, “People who need people are the luckiest people in the world . . .and yet letting a grown-up pride hide all the need inside”), so maybe we ought to expect more from people (filial piety) than technology?

Psychology experts blame technology overuse for making us socially awkward and “alone together” because technology allows us to control where we put our attention (hanging out with like-minded only), sanitize human relationships (by editing to present ourselves the way we want to be—“I share, therefore I am”), and avoid real conversation (that forces us to adapt, really listen to read emotional cues to understand one another and develop empathy in the moment).
                                                                
Finally, I thought about connecting experts and the public to dialogue about rethinking aging.  There is tremendous diversity in old age that reflects the richness of human experiences, yet public perception may be based on more limited exposure (like from age-segregated settings or bad TV) in contrast to experts who may have a broader understanding so “aging is understood as both a personal and shared resource and opportunity, and so that older Americans are viewed as central rather than marginal participants in our collective life as a nation” (Gauging Aging, p. 32).  Listen to the advice dispensed to this year’s graduates not to self-segregate with like-minded people but to seek out and build relationships with people who think differently—perhaps expert older adults J:

“Here at Oberlin, most of the time you’re probably surrounded by folks who share your beliefs. But out in the real world, there are plenty of people who think very differently than you do, and they hold their opinions just as passionately. So if you want to change their minds, if you want to work with them to move this country forward, you can’t just shut them out. You have to persuade them, and you have to compromise with them. . . Today, I want to urge you to actively seek out the most contentious, polarized, gridlocked places you can find because so often throughout our history, those have been the places where progress really happens." – First Lady Michelle Obama to Oberlin graduates 

“So one piece of advice is try to look beyond the caricature of the person with whom you have to work. Resist the temptation to ascribe motive, because you really don't know -— and it gets in the way of being able to reach a consensus on things that matter to you and to many other people.
Resist the temptation of your generation to let "network" become a verb that saps the personal away, that blinds you to the person right in front of you, blinds you to their hopes, their fears, and their burdens.
Build real relationships — even with people with whom you vehemently disagree. You'll not only be happier. You will be more successful.
The second thing I've noticed is that although you know no one is better than you, every other person is equal to you and deserves to be treated with dignity and respect.” – Vice President Joe Biden to Yale graduates

13 comments:

  1. Griffiths: Even in high-tech SF, there is a digital divide
    By Kami Griffiths
    June 7, 2015
    When I was pregnant with my son, I was able to use my patient portal to email my doctor with questions. As a new mom, the speed and ease of digital contact was invaluable, so I appreciate the value of something as seemingly basic as an email account.
    And yet, a 2013 survey of Californians found that 14 percent of our friends and neighbors do not use the Internet, mostly because they don’t know how.
    Even here in high-tech San Francisco, we have a digital divide. In April, Supervisor Eric Mar and the Board of Supervisors released a detailed analysis reporting that over 150,000 of our neighbors lack high-speed Internet at home.
    Having a home computer with Internet access is important if you want to apply for jobs online, help your child with homework or find an apartment to rent.
    Imagine having no idea how to create a free email account or conduct a Web search for information. The digital divide is about more than low-cost broadband and home computers. It’s also about digital literacy — about having the basic skills and confidence needed to create an email account.
    A survey conducted in San Francisco Health Network’s clinic waiting rooms found that a staggering 40 percent of patients don’t use email despite the fact that 71 percent are interested in using it to communicate with their health care providers. Even among those who do use email, only 59 percent are able to do so from home.
    Volunteers and staff from Community Technology Network have helped thousands of San Franciscans close the digital divide. We have helped the isolated homebound senior who now uses video chat to sit down to dinner with her distant family; the single parent earning a living by working at home while her children are at school; the disabled veteran who receives health services online and avoids the time and expense of traveling to the doctor. We are working to address this need for training as part of The City’s SF Connected program, but a lot more needs to be done.
    It’s 2015 and we live in San Francisco. We shouldn’t have to imagine these benefits for our neighbors. Mar’s report says, “the City does not have a comprehensive plan to bridge the digital divide.”
    The report offered eight recommendations to address “availability, affordability and non-adoption,” including increased funding for digital training to help young people, seniors and people with disabilities; creation of a citywide municipal broadband network; and initiating a computer hardware subsidy program. We applaud these recommendations because the sooner we get everyone online, the sooner we will see improvements in dozens of other policy objectives from reducing health care costs to improved educational outcomes.
    Kami Griffiths is the executive director of Community Technology Network, a San Francisco nonprofit that seeks to transform lives through digital literacy.
    http://www.sfexaminer.com/sanfrancisco/griffiths-even-in-high-tech-sf-there-is-a-digital-divide/Content?oid=2932550

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  2. Turning the Tide on the “Silver Tsunami”
    Jeanette Leardi, June 10, 2015
    …those who profit from social prejudice such as racism, sexism, and homophobia…instill fear in us by insisting that our economy will suffer and our social fabric will fray if we give ourselves permission to tolerate and even welcome the dangerous “others” in our midst.
    Ageism –– which has certainly been around a long time –– is not immune to such fear-mongering…the image of a “silver tsunami” to describe the arrival into older adulthood of the huge Baby Boomer generation of about 77 million people born between 1946 and 1964.
    It is a fact that about 10,000 Boomers turn 65 each day and will do so for the next 14 years. To many Americans, this is cause for alarm because they wonder about the solvency of Social Security and Medicare. They also wonder how many people of this generation have been negatively impacted by the economic crash of 2008 and are choosing not to retire primarily because they can’t afford to. They see this as a threat to younger generations taking their place in the workforce and moving up in it.
    But there’s a real problem with equating the increasing growth of an older population with the effect of a tsunami….
    Let’s start with the geological problem. According to the National Oceanic and Atmospheric Administration, “A tsunami is a series of ocean waves generated by sudden displacements in the sea floor, landslides, or volcanic activity.” …The earth’s surface shifts without warning, triggering a disturbance of far-reaching, catastrophic proportions.
    This sudden change doesn’t apply to the Baby Boom generation. Our population has slowly been absorbing its 65-year-olds into elderhood since 2011. If it seems sudden, it’s only because we as a society have closed our collective eyes to this gradual trend and have done little or nothing to prepare for it.
    As for the gerontological problem, the fear-mongering is far more insidious when ageism is no longer just a numbers game in which older adults are assumed to be an economic drain. Instead, when ageism is turned into a moral crusade it advocates that older adults (who, of course, must be needy because they are also in impending physical and cognitive decline!) be placed somewhere apart from the general younger population to be “taken care of” and leave everyone else to the productive business of life.
    For the benefit of all generations, our society must rid itself of the cultural myopia that sees aging solely in terms of deficit. It’s time we turn the tide on the silver tsunami myth and find a different metaphor, one that accurately reflects the huge assets older adults bring to all aspects of life.
    In other words, how about a “silver reservoir”?
    …a place that stores water (an essential element of life) for the purpose of supplying it to a community? The water comes from mountain streams and rivers, usually across great distances and accumulated over time. The water is used for drinking, washing, bathing, running power sources, maintaining manufacturing processes, irrigating crops, and turning barren soil to productive farmland.
    …the accumulation of a large older adult population is a huge potential resource for good in our society rather than an impending danger that threatens to wipe everyone out….
    Imagine opening up to elders the floodgates of opportunity so wide that the energy and power of all that pent-up wisdom and experience inundate society, creating new businesses that hire millions of young people; offering innovative, multi-perspective solutions to longstanding social problems; and providing multitudes of volunteers for nonprofit causes.
    Let’s erase from our social lexicon the ageist image of a silver tsunami,…Let’s replace it with the metaphor of a vital and inexhaustible resource, and offer this life-affirming –– and accurate –– picture of how, by transcending aging, we can transform society.
    Let’s turn a destructive tidal wave into an exhilarating wave of the future all generations can ride.
    http://changingaging.org/blog/turning-the-tide-on-the-silver-tsunami/

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  3. San Francisco City Budget
    The San Francisco Mayor and Board of Supervisors have agreed on a budget for Fiscal Year 2015-16 and 2016-17. The city is flush with revenue. Many community programs and services have received needed funding, such as immigrant services, but much more is needed. The budget included some funding for supportive housing and rental subsidies, but not nearly enough, considering the crisis of evictions, displacement, and skyrocketing rents. The HESPA (Homeless Emergency Service Providers Association) ask, supported by SDA, was not funded in the mayor’s budget and received some funding from the Board of Supervisors in the add-back process.

    Senior and disability priorities fared as follows:
    - Community Living Fund (housing, home care and other services): $1 million increase for 2015-16 and $1 million for 2016-17!
    - Group vans for adult day services: funded!
    - Senior center staffing and programming: funding was included for specific sites by individual supervisors.
    - Case management for seniors and people with disabilities: did not get funded.
    - Increased funding for aging & disability resource centers: unclear at this time.
    - Food security (home-delivered meals, congregate meals, etc.): Funding was included to eliminate the current waiting list for home-delivered meals, as well as some funding for congregate meals, but not as much as needed.
    - SF Connected (computers and trainers for seniors and people with disabilities): The Tech Council was funded but computer equipment and trainers were not.
    - SRO elevator repair: not funded.

    SDA and other senior and disability groups will be working over the next year on a ballot initiative called the Dignity Fund, which will set aside funding for senior and disability programs and services. The Dignity Fund will make these programs less subject to the faulty budget process. SDA worked proudly with the Budget Justice Coalition to put forward a comprehensive approach to addressing the needs of poor people in San Francisco, including housing, food, child care, senior and disability programs, and other services. We will continue to work to reform the process, so that decisions are made not behind closed doors, not directed to pet projects or made for political purposes, but based on what is best for the entire community.

    From Senior & Disability Action News & Views, July 2015

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  4. Yesterday, Today, and Tomorrow: NCOA Advocates for Older Adults
    July 14th, 2015
    Fifty years ago, the National Council on Aging (NCOA) played a critical role in the enactment of the Older Americans Act (OAA), helping to establish a national network to support seniors’ desire to live with health and security in their own communities.
    Yesterday, NCOA continued that advocacy…by actively participating in the 2015 White House Conference on Aging (WHCOA)….
    Among the initiatives that the Administration announced, NCOA supports:
    • Programs for veterans and their caregivers that empower them to remain healthy, happy, and safe as they age. NCOA worked with the Veterans Administration to develop Building Better CaregiversTM (BBC), a 6-week online workshop that provides training in how to provide better care, and helps caregivers learn how to manage their own emotions, stress and physical health.
    • A proposed rule that would allow Supplemental Nutrition Assistance Program (SNAP) benefits to be used for services that deliver food to homes. NCOA leads a successful national initiative to enroll eligible older adults in SNAP and with the changes, many homebound or disabled older adults could more easily utilize this important support mechanism.
    • The Centers for Disease Control and Prevention’s (CDC) new online training course on STEADI (Stopping Elderly Accidents, Deaths & Injuries) to help health care providers integrate falls screening, assessment, and intervention into their daily practice. As the National Falls Prevention Resource Center, NCOA is a national leader on falls prevention programing and policy. NCOA co-hosted a Falls Prevention Summit, a WHCOA event, and in the coming weeks will release an updated Falls Free® National Action Plan, which includes support for the use of CDC’s STEADI as a routine part of care.
    • Protecting older Americans from financial exploitation and elder abuse by developing promising practices and tools to help financial institutions prevent, recognize and report elder exploitation. NCOA is a leader in older adult economic security and has developed the Savvy Saving Seniors® education program to empower older adults to better understand financial issues and scams.
    • Helping beneficiaries better use Medicare’s preventive benefits. Through partnerships with local aging agencies and community organizations, and through NCOA’s Medicare education program My Medicare Matters®, the NCOA National Center for Benefits Outreach and Enrollment is already working to spread the word about these benefits and the important role they play in aging well.
    …Among the imperatives that still need to be addressed are:
    • Identifying a bipartisan solution to our nation’s long-term services and support (LTSS) crisis. An estimated 70% of those reaching age 65 will require LTSS and the number of those in need will surge from 12 to 27 million by 2050. Many mistakenly believe that employer-based insurance or Medicare provides coverage. In fact, most of the costs are paid by Medicaid, which requires individuals to impoverish themselves, has an institutional bias, and will place an unsustainable burden on states…
    • Reauthorization of the Older Americans Act, as well as making overdue investments and removing the threat of sequestration, to ensure that the relied upon provisions of the law provide the critical services that keep older adults healthy and independent…
    • Enhancing access to chronic disease self-management education (CDSME) and providing support for paying for the programs. Major published studies have found that the Stanford Chronic Disease Self-Management Program (CDSMP) results in significant, measurable improvements…By improving access to these programs and exploring Medicare and Medicaid payment options, older adults with chronic conditions will see significant, measurable improvements in their health and the health care system could see billions of dollars in savings.
    https://www.ncoa.org/news/press-releases/2015-whcoa/

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  5. July 14, 2015
    Join us in Celebrating the 50th Anniversary of the Older Americans Act
    On July 14, 1965, President Lyndon B. Johnson signed the Older Americans Act into law. Over the past 50 years, the aging network established and funded by the Act has helped millions of older adults live and thrive in the communities of their choice. These services include home-delivered and congregate meals, caregiver support, preventive health services, transportation, job training, elder abuse prevention, and so much more.
    ACL has created a series of infographics that highlight some of the many ways the OAA has has impacted the lives of older adults and their families across the nation. We hope you will join us in celebrating this historic anniversary by sharing these infographics
    http://acl.gov/NewsRoom/Observances/OAA50/docs/Infographic_OAAImpact.pdf

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  6. Empowering All Americans as We Age
    …In a year that marks the 50th anniversary of Medicare, Medicaid, and the Older Americans Act, as well as the 80th anniversary of Social Security, the White House Conference on Aging is an opportunity to recognize the importance of these programs, highlight new actions to support Americans as we age and focus on the powerful role that technology can play in the lives of older Americans in the decade ahead…
    • Facilitating State Efforts to Provide Workplace-based Retirement Saving Opportunities: … President has put forth proposals to provide access for 30 million Americans to workplace-based retirement savings by requiring employers not currently offering a retirement plan to automatically enroll their workers in an IRA.
    • Launching Aging.gov
    • Modernizing Federal Rules that Affect Long-term Care, Healthy Aging and Elder Justice
    • Utilizing Technology to Support Older Americans: …by September 2015, Federal data sets relevant to aging and to elderly Americans will be made easily available on Data.gov…
    • Employers Better Preparing Workers for Retirement. …For new savers without access to workplace retirement savings plans, the U.S. Department of the Treasury has also introduced myRA (my Retirement Account), a simple, safe, and no-fee savings option. Individuals can currently contribute to myRA through payroll deductions at their employers, and will also be able to contribute directly through their bank accounts starting later this year.
    • Improving the Retirement Security of Federal Workers.
    • Helping Workers Plan for Retirement by Providing Ready Access to Information About Their Social Security Benefits.
    • Protecting Defined Benefit Pensions. To ensure that more retirees continue to enjoy a steady, reliable stream of income in retirement, the U.S. Department of the Treasury has recently issued guidance clarifying that employers sponsoring defined benefit pension plans generally may not offer lump sum payments to retirees to replace their regular monthly pensions…
    • Facilitating the Availability of Lifetime Income Options
    • Making it Easier to Age in Place…U.S. Department of Housing and Urban Development released a guide to help older homeowners, families and caregivers make changes to their homes so that older adults can remain safe and independent. The U.S. Department of Transportation will launch the National Aging and Disability Transportation Center in fall 2015…
    • Combatting Alzheimer’s and Other Dementias…HHS Health Resources and Services Administration announced that it will develop an Alzheimer’s Disease and Related Dementias training curriculum next year… HHS Office of Women’s Health will develop related training to help family caregivers maximize their own health and address specific care needs of persons with dementia. The HHS Administration on Community Living is launching a $4 million Brain Health Awareness Campaign…
    • Supporting Elder Caregiving. … HHS will release an issue brief on long-term care entitled, Long-term Care for Older Americans: Risks and Financing.
    • Keeping Older Americans Moving.
    • Supporting Lifelong Learning and Engagement.
    • Helping Older Americans Stay Healthy.
    • Improving the Science on Understanding and Preventing Elder Abuse.
    • Protecting Older Americans from Financial Exploitation and Elder Abuse.The Consumer Financial Protection Bureau (CFPB) will release, by the end of 2015, an advisory to help financial institutions prevent, recognize and report elder financial exploitation…As part of a $4 million effort, the HHS Administration for Community Living launched a stakeholder engagement project on State Adult Protective Services Guidelines (APS) that will serve as core principles for APS systems throughout the nation and is awarding State grants to test full implementation of a national elder abuse, neglect and exploitation reporting system…
    • Training Elder Abuse Prosecutors and Developing Online Training for Law Enforcement Officers.
    https://www.whitehouse.gov/the-press-office/2015/07/13/fact-sheet-white-house-conference-aging

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  7. The Conference on Aging that Wasn’t
    Published by Beth Baker, ChangingAging Contributor on July 17, 2015
    …I was given a press pass to attend the Conference on Aging…
    But by the end of Monday’s seven-hour conference, I felt flat rather than fired up… surprising number of speakers with little experience in the field of aging to no opportunity for dialogue, the day felt most of all like a lost opportunity.
    First some context: The once-bipartisan White House Conference on Aging has been held roughly every decade since passage of the landmark Older Americans Act in 1965. Previous conferences had 1,000 or more delegates, meeting over a few days and arguing over resolutions and sweeping policy reforms. But this year, because Congress refused to spend a dime, conference organizers made do with 5 regional events and one day-long national event, which was live-streamed to 600 watch parties around the nation.
    Conference organizers had succeeded in bringing together hundreds of people, many of whom have given their lives to transforming the experience of aging in our country. Yet their voices were silenced by a rigid agenda and a lineup of panelists who seemed oblivious to the fact that they were addressing many giants of reform. There was little sense of urgency given the enormity of both the challenges and the opportunities before us.
    Not that there weren’t highlights. President Obama’s talk…assistant secretary for aging Kathy Greenlee…Department of Labor Secretary Tom Perez…Advocate Ai-Jen Poo…
    But much of the agenda was perplexing: too many speakers represented their own business interests, too much attention was focused on the Obama legacy and not the future, and far too little on the most burning issues, such as how to pay for long-term care, how to overhaul a transportation system to meet the needs of an aging population, how to compel nursing homes to transform themselves, and how to tap the immense potential of older adults as mentors and volunteers, to name a few.
    Caregiving, both family and paid, was given its due, although even here, the emphasis was narrowly focused on home care. The Administration announced major new nursing home regulations, but this initiative was lost. A panel on financial security did not give enough attention to the most financially insecure among us. Indeed, one of the few live questions of the day was one of the best: a caregiver asked, how the heck do you save for retirement when you earn $10 an hour?
    Did we really need to hear…pharmacists help manage multiple medications for patients? Don’t most pharmacists provide that service? Or…delivers groceries? Or attracts people over 50 and gosh darn, those old people are better hosts than the millennials? Or that “with just a couple taps on your smart phone” you can request…driver? Yes, it’s good…now offers training to drivers who wish to assist older passengers. But to use the precious time of this decadal event on such minor stories meant we were NOT hearing from those in the room who could lend real depth and complexity to the issues.
    Instead, silenced by the tightly-controlled agenda, sat visionary audience members such as Dr. Bill Thomas…Marc Freedman…Gay Hannah …John Rother…Elma Holder, who came all the way from Oklahoma, and is perhaps the most beloved advocate for nursing home residents in the country. She was one of the few audience members to be allowed to say a couple of sentences during the session on elder abuse.
    Why, oh why, did moderators give priority to tweets rather than to those who had traveled thousands of miles to be there? I watched as one of two Native American “VIPs” waved her hand eagerly to ask a question, only to be ignored in favor of yet another tweet.
    …And I’d allow the press to mingle freely, to learn what’s on the minds of these important leaders in aging. (The press was not given the chance to ask a single question.)
    http://changingaging.org/blog/the-conference-on-aging-that-wasnt/

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  8. S.F. landlord evicting seniors who helped her ailing aunt
    By Heather Knight
    August 15, 2015
    …Ellis Act eviction…on the rise again after a dip last year, and a particularly interesting court case…landlord Annlia Paganini Hill, who inherited the property…when her aunt, Virginia Paganini, died.
    Paganini Hill works for UC Irvine studying people older than 90…and what types of food, activities or other lifestyle choices allow them to reach that age.
    …Paganini Hill is also …trying to evict seniors from her aunt’s old building. Seniors who cooked and cared for her ailing aunt when she was in her 90s. A 78-year-old tenant who received an Ellis Act eviction from Paganini Hill died while trying to fight it.
    “You couldn’t make this stuff up,” said Sarah Sherburn-Zimmer, an organizer for the Housing Rights Committee of San Francisco… “She studies seniors and what makes them live a long time. Having stable relationships, being part of a community and having stable housing are all pieces of that,” Sherburn-Zimmer continued. “To go ahead and evict a whole building of mostly seniors who’ve lived there for years is heartbreaking.” …
    After her aunt’s death in 2010 and the completion of the probate process, Paganini Hill became the owner in 2012. Her aunt’s old apartment was vacant, of course, and she evicted another tenant, saying she was moving into the unit. Tenants who remain say she never actually moved in. She then served an Ellis Act eviction in 2013 on the remaining four tenants; Elaine Turner died in March, one household left, and two tenants remain and are duking it out with her in court.
    One is Theresa Flandrich, a 60-year-old organizer with Senior and Disability Action who tries to help seniors remain in their buildings…She has lived in the unit for 30 years, paying about $600 a month under rent control and raising her now 27-year-old son there.
    “I was the one who looked after her aunt when she was in her 90s,” Flandrich said, noting she cooked her countless meals, escorted her to doctor appointments, fetched her medications and checked on her every morning. “Her aunt would be so outraged she is doing this.”…
    The other is Silvio Maniscalco, a 68-year-old part-time bartender …and grandfather of five who is blind in one eye…He’s lived in the building for 18 years, paying about $800 a month.
    Maniscalco called his landlord “greedy” because she inherited the building as well as the rest of her aunt’s estate for free — and is now trying to make even more money…“Hang on to the building. I’m going to die soon anyway.”
    Flandrich and Maniscalco qualified for a one-year extension on their leases after the Ellis Act eviction notice was served — a benefit available to those older than 62 or who are disabled. (Flandrich was struck by a car shortly before receiving the eviction notice and was temporarily disabled.) Paganini Hill sued them for not moving out after the end of the extension, but the tenants say she made a variety of technical errors in the eviction process…
    Steve Collier of the Tenderloin Housing Clinic is representing Flandrich and Maniscalco. He said their defense also includes strong doubts Paganini Hill really intends to leave the rental business, which is the only way an Ellis Act eviction is legal…he suspects she really wants to rent the units out through Airbnb or similar hosting sites…
    Ellis Act evictions spiked 170 percent between 2010 and 2013 as the real estate market in San Francisco took off. They dwindled last year, which housing advocates attribute to uncertainty among landlords about a number of proposals, including an antispeculation tax in San Francisco and tweaks to the Ellis Act in Sacramento. Neither came to fruition, and the controversial evictions are again on the rise.
    There were almost no Ellis Act evictions in the city in the fall of 2014, and there were 40 this February alone. There have been 20 to 30 each month since, according to the Anti-Eviction Mapping Project.
    http://www.sfchronicle.com/bayarea/article/S-F-landlord-evicting-seniors-who-helped-her-6445852.php

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  9. 2 North Beach tenants, landlord settle Ellis Act eviction dispute
    By Heather Knight
    August 18, 2015
    A settlement was reached Tuesday in the controversial case involving a landlord’s Ellis Act eviction of North Beach tenants who had cared for her ailing aunt.
    Annlia Paganini Hill, a UC Irvine academic who studies how elderly people can live healthy lives but who also tried to evict seniors, agreed to pay an undisclosed sum to two tenants in exchange for them moving out by the end of February.
    “They’re sad about having to move,” said the tenants’ lawyer, Steve Collier. “They didn’t want to move, but they’re satisfied with the result.”
    Paganini Hill’s attorney, Daniel Bornstein, said he had no comment because the parties are bound by confidentiality.
    Paganini Hill inherited the six-unit apartment building at Stockton and Lombard Streets in 2012 after her aunt, Virginia Paganini, died in her 90s. After conducting an owner move-in eviction on one tenant, she filed Ellis Act evictions against the other four. (Her aunt’s unit was already empty.)
    One elderly tenant died during the eviction process, and another household moved out. The remaining two tenants fought the eviction and now will move out in exchange for money.
    One is Theresa Flandrich, a 60-year-old organizer with Senior and Disability Action, who said she helped Paganini Hill’s aunt in her final years by cooking her meals, taking her to doctor’s appointments, fetching her medications and checking on her every morning.
    “Her aunt would be so outraged she is doing this,” Flandrich said last week of Paganini Hill’s eviction.
    The other is Silvio Maniscalco, a 68-year-old part-time bartender who is blind in one eye.
    Under the state Ellis Act, landlords are permitted to evict tenants if they take the building off the rental market. Such evictions are on the rise in San Francisco amid a heated real-estate market.
    Heather Knight is a San Francisco Chronicle staff writer. E-mail:hknight@sfchronicle.com Twitter: @hknightsf
    http://www.sfchronicle.com/bayarea/article/2-North-Beach-tenants-landlord-settle-Ellis-Act-6451988.php

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  10. What Millennials Can Learn About Innovation by Designing for Seniors
    NICHOLAS STEIGMANN & MAIYA JENSEN, SPAN
    29 OCTOBER 2015
    ... a tool to help functionally-limited people and seniors—our submission for the annual Stanford Center on Longevity Design Challenge,…started the design process by researching unmet needs for elderly mobility, then identified a common problem: falling.
    Our original plan was to create a tool that helped prevent falling. But that design evolved…
    First-Hand Research is Key
    … listen well—not taking everything literally, but instead, interpreting what the people we interviewed were really trying to express.
    …seniors enjoy giving us feedback, they spent time looking over our designs and commenting on them. This taught us to defer judgement and not to get too attached to any one design, because it was crucial to constantly reevaluate how the current design was used by the seniors we worked with. For this reason, it was also important that we kept our process and prototypes flexible. That required bringing prototyping supplies with us into the field, so that we could adjust on the fly and get real-time feedback.
    …most often when we were able to do research and testing in people’s homes, where we could sit with them and get their feedback in a comfortable space.
    …our original fall-prevention concept was not the one that was most needed. Our biggest turning point came when we re-evaluated what the problem really was. In doing so, we discovered we needed to re-frame the product in a totally different way.
    Design Products to Reflect How the User Sees Themselves—Not How Others Do
    Documenting seniors’ needs—far more than a fall-prevention solution
    We had spent a long time focusing on falling and fall prevention, because those were the existing product needs on the market. The early versions of our design were focused on helping people get up from a fall.
    Through our first-hand research, however, we realized there was a bigger opportunity: mobility devices that are personally empowering and can add value to elders’ everyday lives, rather than just being a safety net in case something bad happened. Most of the market is focused on “band-aid”-type solutions designed around infirmity, which only call out the user’s mobility limitations (especially when they are out with family). That didn’t reflect how the seniors we worked with saw themselves: Not powerless or disabled, but wise and savvy authors of their own lives.
    This insight helped us with the final design:
    Don’t Design for End-Users, Design With Them
    We realized that seniors’ lives and activities had been dramatically altered by their fears and functional limitations. People would stop doing activities such as gardening or floor exercises altogether. One woman we interviewed went as far as cutting holes in the backs of her shoes, so she could slip into them without having to bend down.
    One of our mentors, Dr. June Fisher, told us to consider our test users and research subjects as our collaborators, helping to sculpt our product to their needs. True to her advice, we learned how users ultimately define what our tool is for, not us. We were amazed to watch people use our prototype in ways we didn’t plan on or expect. People were using it to engage in exercises that they hadn’t done in years, and carried it with them for all ground-related tasks around the house.
    So in the end, instead of creating an anti-fall device, we created a tool to help seniors engage with the activities they’d otherwise been neglecting, in a safe and dignified way. The final design…: A tool that was portable, comfortable, and safe to use in a variety of ways…
    We were fortunate to win the Design Challenge for 2014-2015, …working with a demographic far outside of our own helped us become much better designers: far more proactive and open to questioning our conceptual assumptions—and far more focused on design as a collaborative process.
    http://www.psfk.com/2015/10/what-millennials-can-learn-about-innovation-by-designing-for-seniors.html

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  11. To Reach Seniors, Tech Start-Ups Must First Relate to Them
    OCT. 23, 2015
    Paula Span
    …Daily, too, I hear tales of technology failing in various ways to do what older people or their worried families expect…
    Entrepreneurs are hard at work developing platforms, apps, sites and devices meant to help older adults manage their health, live independently and maintain family and social connections, all laudable goals. Let’s call their efforts silvertech.
    …Stephen Johnston, a co-founder of Aging2.0,...estimated that 1,500 silvertech start-ups had arisen globally in the past three years.
    …recent developments have intensified American entrepreneurial interest, said Laurie Orlov, a business analyst who began the Aging in Place Technology Watch blog in 2008.
    …Medicare has begun to broaden the kinds of remote health monitoring — a.k.a. telehealth — that it will cover, though so far only in rural areas or in a pilot program for accountable care organizations. Eventually, remote monitoring will be “the way people will stay out of emergency rooms and nursing homes,” Ms. Orlov predicted.
    …As a geriatrician at the University of California, San Francisco, Dr. Ken Covinsky …has become something of a skeptic…“It’s incredibly well meaning,…But there are assumptions that are at odds with the problems our patients and families are facing.”
    Tech people seem enamored, for example, with the prospect of continually monitoring older people using sensors that transmit information on when they get up, leave the house and open the refrigerator (or don’t).
    Aside from the question of whether older adults appreciate such scrutiny, Dr. Covinsky suspects that an hour or two a day from a skilled home care worker (one paid more than minimum wage, he added) would do them more good.
    “They don’t necessarily need someone to know when they open the fridge,” he said. “They need someone to make or deliver a good meal.”
    Remote medical monitoring — of blood pressure or blood glucose, say — presents potential problems, too. The data will have transient blips, and “sometimes acting on them leads to overtreatment that does more harm than good,” Dr. Covinsky said.
    Both he and Dr. Leslie Kernisan, a geriatrician in San Francisco who began publishing her Geritech blog three years ago,…Developers, she said, aren’t taking advantage of geriatricians’ expertise…
    Design will play a crucial role in how useful consumers find any of these products, …“You don’t want to be handing smartphones with shiny glass to people with Parkinson’s disease or hand tremors or macular degeneration, and say, ‘Have a nice day,’ ” Ms. Orlov cautioned.
    …Sometimes they’re too complex, or too difficult for those with dementia, which is a lot of people.
    Or users may balk because the devices become an uncomfortably constant reminder of incapacity. Technology isn’t always the solution to a problem.
    “Our job is to make our patients’ health problems as little a part of their lives as possible,” Dr. Covinsky said. “My fear is that if you make people conscious of falling all the time, they’ll just stop walking.”
    Happily, developers are beginning to involve their potential customers. “A lot of start-ups trying to change the world are run by 25-year-olds who don’t know much about being 85 or being a caregiver,” Mr. Johnston said.
    So Aging2.0 has invited older adults to serve on consumer panels to evaluate ideas, and has brought entrepreneurs and pitch events into senior living facilities. “We get really interesting insights,’” Mr. Johnston said.
    For example, …when problems arise, they don’t want to be funneled to a website or an app; they want to dial a number and get quick, clear answers… difficult to distinguish useful technology from that which simply produces frustration…
    There’s probably no substitute for discussing purchases with the intended user… Dr. Kernisan offers a bit of advice based on experience: “Choose something with a risk-free trial, so you can get your money back.”
    http://www.nytimes.com/2015/10/27/health/to-reach-seniors-tech-start-ups-must-first-relate-to-them.html

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  12. OLDER PEOPLE POWER
    11/13/2015
    SENIOR PLANET
    In a Huffington Post opinion piece, “Old is the New Vogue,” Merritt Juliano makes a good case against the scourge of invisibility among older people – women in particular – and its ill effects on health, well-being and longevity.
    Briefly: Invisibility isolates us, makes us anxious and depressed. “Worldwide, approximately 15% of the elderly population live with a mental disorder,” Juliano points out. Feeling invisible also makes us feel unattractive, which diminishes us. And — although she doesn’t say it — that’s isolating, too. Who wants to go out and hang with the beautiful people when we’re feeling unbeautiful. Research tells us that isolation kills, but, she says, “loneliness and isolation can be mitigated…by revising our cultural perceptions of aging.”
    A psychotherapist and social worker, Juliano gets it pretty much right.
    And then she asks, how can America help build resilience among its older citizens to help them guard against the mental illness that comes from invisibility and isolation?
    Her response: Make older people more visible by increasing our presence — in the workplace (yes, experience counts), in fashion and beauty magazines (not retouched), in movies and TV. And by creating space for fashions “that celebrate age as beauty.” Sounds like a great start.
    “Older adults have much more to contribute to our society. For starters, they have an enormous store of wisdom from a lifetime of experience in the world.”
    “They.”
    There’s the point. As a young advocate for aging as beauty, Juliano wants to save us. But we have much more to contribute than to wait for ad agencies and film producers and magazine editors and even smart young advocates to start recognizing us.
    We have power, too. What can we do? A few ideas:
    • If we’re into stylish, let’s super-style. Be intensely stylish. Intense is never invisible — just look at the Advanced Style crew and the Fabulous Fashionistas. They’ve done more for visibility than ten Lady Dowagers.
    • Be creative. Write a novel, make art, make theater, a film… and promote it. Promote it all over Facebook and Twitter and Pinterest. Social media is our invisibility buster, and if you don’t know the art of social media, then find someone else to do it — just like a politician. Look at Liam Gallagher
    • Have our say. Crochety? Whatever – if you disagree with something you read online, make a noise in the comments section and make sure you say how old you are. Answer people’s questions on sites like Quora, and especially questions about old people (those questions are plentiful). Just look at Cyndi Perlman Fink
    • Go out and hang with the beautiful people. It’s easy to feel pushed out from the crowd —some of that’s our own overdeveloped radar. We worry about feeling out of place, rejected, crushed by invisibility (literally). Take the risk. Go listen to live music in a venue that’s not 75 percent over 60. Check out some daring theater or dance performances where the crowd is 95 percent under 40. It might not be great, but you’ll be seen, and your adventurousness noted.
    • Got a dream? Go after it. Retired occupational therapist Barbara Beskind wanted to help design products for older people so she wrote to the world’s most visible design firm and asked for a job. Now, as a nonagenarian star employee, she’s far from invisible — she’s all over the Internet.
    We don’t have to become sky divers to be more visible. We don’t have to be style icons or TV personalities or movie stars. We can be who we are at our age and move boldly through our world, claiming our place alongside people of all ages.
    Juliano says “Old is the New Vogue.” Let’s own it.
    http://seniorplanet.org/older-people-power/

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  13. Grandma's adorably polite Google searches go viral
    By Beth Spotswood
    Updated 12:56 pm, Thursday, June 16, 2016
    When a 25-year-old Brit logged onto this grandma's computer, he couldn't help but tweet her latest Google search. Ben John's 86-year-old grandmother might just be the world's most polite internet search user, and her charming Google queries have quickly gone viral.
    May Ashworth (a.k.a.: Nan) is under the impression that when Googling something, she's in direct communication with a customer service genius at Google. As a result, Nan's searches are achingly polite and respectful. "Please translate these Roman numerals," asked Nan. "Thank you."
    "I asked my nan why she used 'please' and 'thank you' and it seemed she thinks that there is someone – a physical person – at Google's headquarters who looks after the searches," John told the BBC. "She thought that by being polite and using her manners, the search would be quicker."
    Of the literally trillions of annual Google searches, Nan's got an actual Twitter response from Google, which said, "No thanks necessary."
    Why not, Google? The world could use more Nans.
    http://www.sfgate.com/news/article/Grandma-s-polite-Google-searches-go-viral-8249274.php

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